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2014 09 September Chapter Meeting

Understanding Collaboration Architecture-Product Elicitation

by Scotty Bevel

Regardless of what we tell them, customers want to believe that the product or service that they're receiving is going to solve their problems. Effective Collaboration is key to giving customers ways to tap into these deep needs and express them clearly.

1. Discover how Effective Collaboration works

2. Learn key questions to help you articulate your understanding of the product

3. Learn by doing, the mental states your customers experience when asked, "What are the requirements?"

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