pdf W2 Step Ladder Interviews - Gathering Stakeholder Requirements and Categorizing Feedback - Scott Converse Popular

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PDD2015-W2 Step Ladder Interviews-session materials.pdf

Don’t slip into the trap of asking stakeholders “What are your requirements.”  The responses they give are often not what’s really needed in the future state solution. The current research in this field suggests a different approach that better gets to the real requirements stakeholders need and we’ll practice this stepladder technique.